Welcome

Welcome to House of Nanaki. This document is an electronic record in accordance with the Information Technology Act, 2000 and published in accordance with Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. It outlines the rules, regulations, privacy policy, and Terms of Use for accessing or using the House of Nanaki platform – www.houseofnanaki.com (hereinafter referred to as the 'Platform'). By accessing or using this Platform, you are contracting with House of Nanaki, operated by its parent company and agree to be bound by the following terms and conditions, including applicable policies.

1. DEFINITIONS

“You” or “User”: Any natural or legal person who accesses or uses the Platform.

“We”, “Us”, “Our” or “House of Nanaki”: Refers to the company House of Nanaki and its affiliates.

“Account”: Refers to the user profile created on the Platform.

2. REGISTRATION & USAGE

You must register for an account to access certain services.

You are responsible for maintaining the confidentiality of your account.

House of Nanaki reserves the right to suspend accounts with inaccurate or incomplete information.

3. PLATFORM CONTENT & ACCURACY

All materials are provided for general informational purposes only.

We reserve the right to update, modify, or remove content without notice.

4. RELATIONSHIP

No partnership, agency, or employment relationship is created by your use of the Platform.

5. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites.

We are not responsible for any third-party services, products, or content.

6. ERRORS & OMISSIONS

We do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, or current.

7. PROHIBITED USES

You are prohibited from using the Platform for:

• Unlawful activities
• Uploading viruses or malicious code
• Infringing on intellectual property
• Harassment, hate speech, or discriminatory content
• Unauthorized access to systems or data

8. WARRANTY DISCLAIMER

Platform services are provided "as is" and "as available."

We do not guarantee uninterrupted or error-free access.

9. INDEMNITY

You agree to indemnify House of Nanaki and its affiliates from any claims, liabilities, or damages arising out of your use or misuse of the Platform.

10. LIMITATION OF LIABILITY

House of Nanaki will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Platform.

11. SEVERABILITY

If any part of this agreement is found to be unenforceable, the remaining parts shall remain valid and enforceable.

12. FORCE MAJEURE

We are not liable for any failure to perform due to causes beyond our control, including natural disasters, strikes, pandemics, etc.

13. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ghaziabad, Uttar Pradesh.

14. GRIEVANCE OFFICER

Name: Grievance Officer – House of Nanaki

Email: info@houseofnanaki.com

Address: R-9/53-A, Rajnagar, Ghaziabad, UP, 201002, India

Phone/WhatsApp: +91 9560136766

Privacy Policy

1. INFORMATION COLLECTION

We collect the following types of personal data:

• Name, address, email, phone number, payment details
• IP address and browsing behavior via cookies
• Preferences, product interests, and survey responses

2. USAGE OF INFORMATION

We use your information to:

• Process orders
• Communicate offers and promotions
• Improve services and customer experience
• Prevent fraud and ensure Platform security

3. SHARING OF INFORMATION

We may share data with:

• Our affiliates
• Third-party service providers (e.g. logistics, payments)
• Legal authorities when required

We do not sell or rent your personal data.

4. COOKIES

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function optimally.

5. DATA RETENTION & SECURITY

Your data is retained only as long as necessary and safeguarded through appropriate physical and technical measures.

6. OPT-OUT & CONSENT WITHDRAWAL

You can opt out of marketing emails anytime via the unsubscribe link or request removal of your data by emailing info@houseofnanaki.com.

7. CONTACT INFORMATION